Lowestoft residents to benefit from new energy advice service

• Energy Advice Hub at Citizens Advice East Suffolk opens in Lowestoft to support residents  

• Advice is open to anyone in Lowestoft and will provide advice about energy bills and energy efficiency  

• Sizewell C makes significant donation to launch localised service, after funding similar Hub in Leiston  

• Jess Asato MP: “This is another great example of Sizewell C providing valuable support to our community” 

Lowestoft residents can now more easily access free, expert advice on energy bills and energy efficiency, thanks to the launch of a new Energy Advice Hub in the town.     

Funded by Sizewell C and delivered by Citizens Advice East Suffolk at their Lowestoft office, the service will help people engage with energy providers, learn how to manage energy usage, and reduce energy loss at home.   

The hub is an extension of the Energy Advice Hub launched by Citizens Advice East Suffolk in November 2024 and will be available to people in Lowestoft for the next 2 years, unless renewed.  

It follows the launch of the advice service in Leiston in February of this year, again funded by Sizewell C, to provide expert energy advice to people in the nuclear power project’s host town. This service has already helped a number of people with energy advice, support with financial hardship, advice with benefit entitlement and energy efficiency measures.  

Jack Raven, Sizewell C’s Regional Development Project Manager, said: “After seeing the success of the Energy Advice Hub in Leiston, we know that this service will be a real benefit to people here in Lowestoft. And it’s just one of the many benefits we want to bring to the town as we build Sizewell C.  

“Last year, we signed a pledge with Jess Asato MP to deliver 500 jobs to this town, and we have strong partnerships in place with social partners, colleges, and businesses to make sure that people in Lowestoft have access to the incredible opportunities that Sizewell C offers.”   

Citizens Advice East Suffolk was established in 2006 with the purpose of providing free, independent, confidential and impartial advice on a range of domestic issues. They have offices in Beccles, Felixstowe Leiston, Lowestoft and Woodbridge 

Chiara Saunders, Chief Executive, Citizens Advice East Suffolk, said: “Citizens Advice East Suffolk is delighted to be part of a project to help Lowestoft residents access energy advice aimed at managing their energy use and reducing their bills. We understand that people need to talk over their energy problems with someone who can provide tailored advice for their specific circumstances and this project will enable us to do this for the people of Lowestoft.”   

The opening of the Energy Advice Hub in Lowestoft builds on several commitments that Sizewell C has already made to the town.  

Last year, Sizewell C launched a new employability hub, Nucleus, in partnership with East Coast College. Nucleus aims to provide employment search assistance and application and interview support to those looking to secure employment in the region. Located at the College’s Lowestoft Campus, Nucleus will bring together services, training, and employability expertise to reach an untapped local workforce.  

Sizewell C has a two-year funding agreement, worth £100k, with Access Community Trust to support Sams Wellbeing Hub and Café, providing a base to grow awareness and help people in Lowestoft access Sizewell C jobs. 

And the project recently delivered the first of its jobs fairs in the town, part of its commitment, signed with Jess Asato, to deliver 500 jobs to the town.   

Jess Asato MP for Lowestoft said: “This is another great example of Sizewell C providing valuable support to our community through the expert advisers at Citizens Advice. Tackling the cost of living has to be a priority and I’m pleased to see that, as well as creating homegrown energy for generations and decent jobs for local people, this project is helping to give people in Lowestoft the advice and tools they might need to better manage their own energy.”  

Sizewell C will bring £4.4bn of investment to the East of England alone during construction, will deliver 1,500 apprenticeships (including 540 from Suffolk), and at least one third of the peak construction workforce of 7,900 will come from the local area.